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Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. Works with families and residents.

Offers support and advocacy for residents of nursing homes and assisted living facilities.

Protects and promotes the rights and quality of life for people who reside in long-term care facilities.

Works with residents and their families to resolve resident complaints and mediates solutions to problems.

Provides consultation on how to choose a nursing home or long-term care facility.

Serves residents of Long-Term Care (LTC) facilities. Certified Ombudsman regularly visits these facilities to educate LTC residents of their rights, empower them to engage in problem-solving efforts, follow up on concerns, and resolve complaints made by or on behalf of LTC residents.

Advocacy services for residents of nursing homes and assisted living facilities. Staff and volunteers of the program help ensure that residents enjoy the best possible quality of life by promoting, protecting, and providing education on the rights of residents.

Works to resolve problems and complaints from, and on behalf of, residents of nursing homes or assisted living facilities. Provides Information and assistance for questions and concerns related to long-term care and residents' rights to residents, family members and others.