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ICARE - PROJECT ADVOCATE | ICARE - PROJECT ADVOCATE

2731 South Macarthur Boulevard, Suite 202, Springfield, IL 62704

Eligibility

Open to individuals 18 and older who reside in a long term care facility

Required documents

Contact for details

Hours

Mon 8 am - 4:30 pm Tue 8 am - 4:30 pm Wed 8 am - 4:30 pm Thu 8 am - 4:30 pm Fri 8 am - 4:30 pm
https://ilaging.illinois.gov/programs/ltcombudsman.html
[email protected]

Languages

English

Application process

Contact for information

Fees

None

Service area

Jersey County, Illinois
Christian County, Illinois
Montgomery County, Illinois
Sangamon County, Illinois
Macoupin County, Illinois
Menard County, Illinois
Scott County, Illinois
Morgan County, Illinois
Cass County, Illinois
Mason County, Illinois
Logan County, Illinois
Greene County, Illinois

Description

Serves residents of Long-Term Care (LTC) facilities. Certified Ombudsman regularly visits these facilities to educate LTC residents of their rights, empower them to engage in problem-solving efforts, follow up on concerns, and resolve complaints made by or on behalf of LTC residents.

Date of Last Formal Update

09/18/2025

Data provided by

211 Nebraska

Providing organization

ICARE - PROJECT ADVOCATE

Serves residents of Long-Term Care (LTC) facilities. Certified Ombudsman regularly visits these facilities to educate LTC residents of their rights, empower them to engage in problem-solving efforts, follow up on concerns, and resolve complaints made by or on behalf of LTC residents.