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Long-Term Care Ombudsman Program - AgeOptions - Main Office

1048 Lake Street, Suite 300, Oak Park, IL 60301

Eligibility

A person 60 or older who is either a current resident, a prospective resident, or a former resident of a long-term care facility; Friends, relatives, long-term care facility staff members and administrators with resident-related concerns;

Hours

Mon 8:45am - 4:45pm Tue 8:45am - 4:45pm Wed 8:45am - 4:45pm Thu 8:45am - 4:45pm Fri 8:45am - 4:45pm
(800) 699-9043

Voice - Language Interpretation Line

https://www.ageoptions.org/resources/long-term-care-ombudsman-program/
[email protected]

Languages

Spanish, English

Application process

To contact the Long-Term Care Ombudsman Program that serves Suburban Cook County (with the exception of the City of Evanston), please contact Legal Aid Chicago's Ombudsman Program at (888) 401-8200 or via email at [email protected].

Fees

Free

Service area

Cook County, IL

Description

The Long-Term Care Ombudsman Program, mandated by the Older American's Act and the Illinois Act on Aging, works to protect and promote the rights and quality of life for residents living in long-term care facilities. Ombudsmen work to resolve complaints on behalf of people who receive long-term care services.

Date of Last Formal Update

Unknown

Data provided by

211 Metro Chicago

Providing organization

AgeOptions

AgeOptions is a nonprofit organization connecting older adults and those who care for them with resources and service options so they can live their lives to the fullest. Since 1974, our mission has been to sustain and promote independence for older persons in their own homes and communities.