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Deposit and Late Payment Charge Waiver Program - ComEd - Chicago North

3420 North California Avenue, Chicago, IL 60618

Eligibility

ComEd residential customers currently receiving LIHEAP (Low Income Home Energy Assistance Program) or PIPP (Percent of Income Payment Plan program) benefits under the Energy Assistance Act have been automatically approved and do not need to submit a request. For other residential customers and service applicants, to qualify, your household income must be at 80% or less of Area Median Income (AMI) for your county of residence, or you must be eligible for or currently enrolled in a federal Lifeline program. See the ComEd website for a list of residential zip codes of automatically approved applicants.

Hours

Mon 7:00am - 5:00pm Tue 7:00am - 5:00pm Wed 7:00am - 5:00pm Thu 7:00am - 5:00pm Fri 7:00am - 5:00pm If you see downed power lines, leave the area immediately and then call ComEd. Representatives are available 24 hours a day, 7 days a week: 1-800-EDISON-1 (1-800-334-7661).
https://www.comed.com/MyAccount/CustomerSupport/Pages/DepositLatePaymentChargeWaiver.aspx

Application process

Please complete a Deposit and Late Payment Charge Waiver Program form and provide documentation regarding your household and household income. The completed form and supporting documentation can also be accepted through mail & fax. Do not send original documents or original IDs.

Fees

Free

Service area

IL

Description

Residential ComEd customers identified as meeting the "low-income residential customer or applicant" requirements under CEJA will have deposits and late payment charges waived.

Date of Last Formal Update

03/04/2024

Data provided by

211 Metro Chicago

Providing organization

ComEd

Commonwealth Edison Company (ComEd) provides electric service to more than ??4? million customers across northern Illinois, or 70 percent of the state's population. They offer programs and services to help those in need, including energy assistance and help for customers with special needs.