Home

ILLINOIS RELAY | ILLINOIS TELECOMMUNICATIONS ACCESS CORPORATION

3001 Montvale Drive, Suite A, Springfield, IL 62704

Eligibility

Open to anyone

Required documents

None

Hours

Mon 8 am - 4:30 pm Tue 8 am - 4:30 pm Wed 8 am - 4:30 pm Thu 8 am - 4:30 pm Fri 8 am - 4:30 pm
(800) 526-0857

Voice - Alternate | Voice Users

711

Voice

(800) 841-6167

Voice - Alternate | ITAC Springfield

(877) 526-6690

Voice - Alternate | Speech to Speech

https://www.itactty.org/illinois-relay

Languages

English

Application process

Call for services

Fees

None except long distance call charges

Service area

Illinois

Description

Assists in conversations between text telephone users and hearing individuals who use a standard phone. Trained operators relay conversations by typing spoken words into a text telephone unit and speaking the typed words received from the text telephone caller. Also handles Telebraille calls for deaf and blind users and Speech to Speech calls for individuals whose speech is unintelligible (e.g., someone who has Lou Gehrig's disease).

Date of Last Formal Update

06/18/2025

Data provided by

211 Nebraska

Providing organization

ILLINOIS TELECOMMUNICATIONS ACCESS CORPORATION

Provides the Illinois Relay phone service and a telecommunications equipment program.