Senior Health Insurance Program (SHIP) - Illinois Department Of Aging - Chicago Office

555 West Monroe Street, Suite 1500-S, Chicago, IL 60661

Eligibility

Medicare-eligible individuals and their caregivers/families

Hours

Mon 8:30am - 5:00pm Tue 8:30am - 5:00pm Wed 8:30am - 5:00pm Thu 8:30am - 5:00pm Fri 8:30am - 5:00pm

(800) 252 -8966

Voice - Senior Helpline

(800) 252-8966

Voice

(866) 800-1409

Voice - Adult Protective Services (APS) Hotline

https://ilaging.illinois.gov/ship.html

[email protected]

Languages

English, Spanish

Application process

To contact SHIP, please call (800) 252-8966; 711 (TRS) OR email [email protected].

Fees

Free

Service area

Description

State Health Insurance Assistance Programs (SHIPs) provide local, in-depth, and objective insurance counseling and assistance to Medicare-eligible individuals, their families, and caregivers.

Date of Last Formal Update

02/03/2025

Data provided by

211 Metro Chicago

What's Here

Medicare Information/Counseling

Providing organization

Illinois Department On Aging

The MISSION of the Illinois Department on Aging is to serve and advocate for older Illinoisans and their caregivers by administering quality and culturally appropriate programs that promote partnerships and encourage independence, dignity, and quality of life.